Privacy Policy

This Privacy Policy outlines how Moonaz Resources (SA0311396-P) (“we,” “us,” or “our”) collects, uses, discloses, and safeguards the personal data of users of our website, durraactive.com.my, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website, you consent to the practices described in this policy.

1. Collection of Personal Data

We collect personal data that you provide directly to us or that is collected automatically when you interact with our website.

1.1 Types of Personal Data Collected

The personal data we may collect includes but is not limited to:

• Name

• Contact details (email address, phone number, address)

• Payment information

• Transaction history

• Any other information you voluntarily provide

1.2 Non-Personal Data

We may also collect non-personal data such as browser type, IP address, and website usage data to improve our services and enhance your browsing experience.

2. Purpose of Collecting Personal Data

Your personal data is collected and processed for the following purposes:

1. To process and deliver your orders.

2. To respond to your inquiries and provide customer support.

3. To manage your account and transactions.

4. To improve our website and services.

5. To send marketing and promotional materials (if you have provided consent).

6. To comply with legal obligations under applicable laws and regulations.

3. Disclosure of Personal Data

We may share your personal data with:

1. Service Providers: Trusted third parties such as payment processors, logistics partners, and IT service providers to facilitate transactions and services.

2. Legal Authorities: Government agencies or regulators if required by law or to protect our rights and interests.

3. Business Partners: For joint marketing efforts, subject to your consent.

We do not sell or rent your personal data to third parties.

4. Security of Personal Data

We are committed to safeguarding your personal data through appropriate security measures to prevent unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

5. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to track preferences and website usage. You may disable cookies through your browser settings, but this may impact the functionality of our website.

7. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:

1. Access: You may request access to your personal data held by us.

2. Correction: You may request correction or updates to your personal data if it is inaccurate or incomplete.

3. Withdrawal of Consent: You may withdraw your consent for the use or disclosure of your personal data at any time.

4. Complaints: You may lodge a complaint if you believe we are not complying with the PDPA.

To exercise these rights, please contact us at durraactive@gmail.com or +60123947875.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you via email or other communication channels.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us:

• Email: durraactive@gmail.com

• Phone: +60123947875

• Company Name: Moonaz Resources (SA0311396-P)

We are committed to ensuring the privacy and security of your personal data in compliance with the Personal Data Protection Act 2010. Thank you for trusting DurraActive.com.my.

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